Darbo aprašymas

ISS is a company that was founded in 1901 in Denmark and today has branches in over 30 countries and employs almost 350 000 people.
ISS Lietuva started operating in 2005 and today has over 300 employees. ISS Lietuva provides integrated facility services such as office support, cleaning, catering, technical maintenance, health and safety and etc.
Join Our Dynamic Team as Key Account Manager!
About the role: Are you a experienced leader with a passion for delivering top-notch facilities services? We are seeking a dynamic Key Account Manager in Kaipėda, who will be responsible for the operational delivery of services to the Client (manufacturing company) at contract level, meeting contractual obligations and promoting expansion and growth opportunities.
Main responsibilities:
Overall responsibility for retention and development of contract through needed strategic and tactical actions, ensuring a sustainable, successful and long-term relationship between ISS and customer;
Be point of contact for the Customer for all strategic and tactical needs, maintain effective relationships with Client;
Manage client interactions and maintain stakeholder relationship across contract;
Drive operational execution according to SLA and operational development of IFS solutions across the account;
Lead, monitor and follow up the onsite services leads;
Secure excellence in service delivery and focus on continuous improvements;
Monitor and follow up the management of resources (people, materials) to ensure budgetary control and profitability (P&L responsible);
Identify and address development contract opportunities through above base sales;
Manage, follow up and address development needs of the team;
Maintain a healthy, safe and secure working environment in line with current legislation and company HSE policies and procedures;
Provide monthly qualitative analyses on financial indicators at contract level through adequate reports.

Reikalavimai

Economical, Engineering or Management studies;
Previous 3-5 years’ work experience in managing teams;
Strong customer and client focus – must have experience in customer facing Facilities Management environment;
Experience of working with P&L: interpreting and applying understanding of key financial indicators to make better business decisions;
Open to listening, understanding and implementing new ideas, concepts and practices;
Excellent communication skills, both in Lithuanian and in English;
Strong knowledge of Microsoft Office Tools (Excel, Access, PowerPoint);
Driving license.

Įmonė siūlo

Unique experience with international clients.
A team and support of professionals.
Additional vacation days.
Internal and external trainings.
Salary from 4000 €/month gross. The specific salary can be negotiated and offered depending on the candidate‘s experience, competences displayed and suitability to the requirements of the position.
Only selected candidates will be informed, confidentiality is guaranteed.